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• Customer Relations Training
  
  Designed to provide students with skills that enhance their marketability and career path opportunities. Learn what you project to others, how to best adapt to diversified work styles, and ways to create a more positive, energetic, and productive work environment.
  
  
• Microsoft Office Word 2003: Levels 1 - 3
  
  Create, edit, and enhance standard business documents. Add complexity to Microsoft® Office Word 2003 documents and create personalized efficiency tools. In this course, you will learn how to use Word to create, manage, revise, and distribute long documents, forms, and Web pages.
  
  
• Microsoft Office Excel 2003: Levels 1 - 3
  
  Create and edit basic Microsoft® Office Excel 2003 worksheets and workbooks. Apply visual elements and advanced formulas to a worksheet to display data in various formats. In Level 2 you will learn to automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and share Excel data with other applications.
  
  
• Microsoft Office PowerPoint 2003: Levels 1 & 2
  
  Create effective basic Microsoft® Office PowerPoint® 2003 presentations for delivery in front of an audience. In Level 2 you will use Microsoft® Office PowerPoint® 2003 features that draw, animate, and format presentations with professional-quality content such that they may be communicated to a wide variety of live, remote, and self-service audiences.
  
  
• Microsoft Outlook 2003: Levels 1 & 2
  
  This course will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. Level 2 provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.
  
  
• Microsoft Office Access 2003: Levels 1 & 2
  
  You will be introduced to the features of the Access 2003 application. In Level 2 you will design and create a new Access database; improve queries, forms, and reports; and integrate Microsoft® Office Access 2003 with other applications.