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Desktop Technician A+ and Network+
The Desktop Technician course is a well balanced mix of theory and practice, giving each student complete and full access to a PC that they will assemble, configure, and install operating systems. Students will gain knowledge on PC hardware and software setup, maintenance, and troubleshooting. Students will also acquire necessary knowledge to perform the setup, maintenance, and troubleshooting of any LAN environment:
- A+ Hardware and Software:
1. Computer Fundamentals
2. Component Overview
3. System Power
4. Motherboard
5. Installation and Configuration
6. Disk Drives
7. Peripherals
8. System Upgrades
9. Networking / Hardware
10. System Maintenance
11. Troubleshooting / Hardware
12. Operating System Overview
13. Installation and Upgrade
14. Operating System Fundamentals
15. Device Management
16. Disk Management
17. File, Directory and Application Management
18. Networking / Software
19. Internet Access
20. Troubleshooting / Software
Network+ Communication Protocols and Hardware
1. Overview of the Internet
2. Introduction to Networking
3. Networking Protocols
4. Network Devices
5. Connecting Your Network
6. TCP/IP Architecture
7. Internet Addressing
8. Routing
9. TCP/IP Utilities
10. Internetworking Servers
11. Name Resolution
12. Address and Parameter Allocation for TCP/IP Hosts
13. Remote Connectivity
14. User Management
15. Network Printing
16. Data Protection
17. Network Security Essentials
18. Enterprise Networking Security – Encryption and Firewalls
19. Maintaining Your Network
20. Troubleshooting the Network and Diagnostic Tools
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Prepares for Exams:
- A+ Core Hardware: 220-301
A+ Operating Systems: 220-302
Network+: N10-002
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